APPOINTMENTS
Routine Appointments
For an appointment, please call 01330 822121. We have an automated message which will direct you to the appropriate receptionist, enabling emergency callers to be dealt with first.
Appointments are generally at ten minute intervals. You are free to see whichever doctor you wish
Routine Appointments
Banchory
Monday – Friday, 8.30am - 1.00pm and 2.00pm – 6.00pm
By prior appointment only. Please telephone the surgery beforehand.
Surgeries are held at staggered time throughout the morning and afternoon sessions to provide additional flexibility. All appointment times are of 10 minutes duration unless your doctor specifically advises that a longer consultation period should be booked.
Echt
By prior appointment only:
Monday 9.15am – 11.00am
Wednesday 10.45am – 12.05am
Friday 3.30pm – 5.50pm
Patients wishing to attend the Echt surgery should make an appointment via the Banchory surgery.
When a surgery is running late an announcement is made over the loudspeaker by the receptionist for patients in the waiting room.
Consulting Hours
Cancelling An Appointment
In common with GP practices throughout the Scotland have a small but significant number of patients who fail to turn up for their appointments.The extent of the problem was highlighted recently when The Developing
Patient Partnerships survey revealed that about 10m GP appointments and 5m practice nurse appointments are missed each year. Indeed, missed GP appointments alone costs the NHS £180m. In Banchory, currently up to 70 patients fail to attend an appointment with one of our GP's or nurses each month.
Of course we can understand that we can all forget things at times and no one is infallible! However, we would ask you to please try and let us know if you want to cancel or rearrange your appointment, however late, as someone else will almost certainly fill it. You can either do this in person, by phone or letter.
Please note however, that this service is if for cancelling appointments only and no other requests will currently be actioned.
Those patients who fail to turn up twice in a row will receive a letter from our manager reminding them of their obligations.
All appointment times are of 10 minutes duration unless your doctor specifically advises that a longer consultation period should be booked.
